FAQs

FAQs

Key Times

Approximate and subject to change 

Camping

Access Thursday 10.00-21.00
Friday to Sunday 10.00 - 00.00

Box Office

Thursday to Sunday 10.00-21.00

Gate

Thursday 12.00-00.00
Friday & Saturday 10.00 - 00.00
Sunday 10.00 - 23.30

Bars

Thursday 12.00-23.00
Friday 10.00 - 23.00
Saturday 10.00 - 23.00
Sunday 10.00 - 22.30

Traders

Thursday 12.00-23.00
Friday to Sunday 10.00 -23.00

Music

Thursday 14.45 – 23.00
Friday 12.30 - 23.00
Saturday 12.30 - 23.00
Sunday 12.00 - 22.30

Showers

Close 19.00

Campsite Curfew

01.00

Tickets

If you have eTickets we can resend them to you (but check your spam folders first). Like any other box office or ticket agency we cannot replace lost paper tickets.

Sorry, we cannot refund unwanted tickets.

We do not reserve any tickets for sale on the gate (except for disabled carer tickets) so if they sell out before the weekend they will not be available on the gate. If tickets sell out we will announce it on the website so please check the home page before leaving home if you intend to buy tickets on the day.

 

Parking

The Rural Life Museum, Reeds Road, Tilford, Farnham, Surrey, GU10 2DL. 

Yes there’s loads of parking. You will need to purchase ONE parking ticket per vehicle (Valid for the duration of the festival).

Parking tickets can be purchased on the Weyfest tickets page or at the festival itself.

Yes, as long as it is removed by midday on the Monday

 

The nearest station is Farnham railway station. It is approximately 3 to 3.5 miles away from the site.  There are plenty of taxis available in the taxi rank but sadly no buses that go to the Rural Life Living Museum.

 

There is a bicycle rack adjacent to the on-site cafe within the festival arena. Please bring your own lock.

 

What to pack...

Sorry – fireworks are strictly prohibited.

Professional camera equipment is not permitted. You can bring your ‘professional’ hand held camera but the use of tripods, lens cases and other professional equipment is not allowed without press accreditation. These are the rules of the artists and not Weyfest.

To enable us to comply with the four licensing objectives alcohol cannot be brought into the festival arena but can be brought onto the camp site. We do, however, provide a very reasonably priced bar. Glass cannot be brought in to the festival for health & safety reasons but is allowed on the camp site. Please note that for safety reasons bags will be searched on entry to the arenas and entry will be refused if alcohol/glass/knives (or any potential weapons) are found in your bag. Small quantities of food are permitted in the arena.

Yes, dogs are welcome except in the cafe and some eating areas but must be kept on a lead and away from the speaker stacks at all times.

 

Fold up chairs are permissible but after dark when the arenas are at their busiest, we request that they are removed. Wind shields or gazebos cannot be brought into the festival arena. Due to the nature of the site (being a museum surrounded by buildings) it is shielded from the wind and cannot accommodate gazebos.

 

Accessibility

WEYFEST MUSIC FESTIVAL DISABLED POLICY

Our updated policy regarding disabled concessions has been carefully formulated in consultation with The Carer`s Trust and in compliance with The Equality Act 2010. This policy is in line with making reasonable adjustments based on the size and resources of the event/venue.

Disabled visitors must pay the full price (+ campsite extras if camping) since the festival site is fully accessible and includes some enhanced facilities.  The ground is level; there are many paved footpaths as well as hard-packed dirt paths; full disabled toilet facility in an established toilet block in the arena (not just port-a-loo) and disabled toilet facilities in the campsites; a viewing platform for wheelchair/scooter users in the main arena; nearby disabled parking.

If a disabled guest requires an essential carer in order to attend, their carer is entitled to a 50% discount of the equivalent ticket, set at Earlybird price.  Carer passes cannot be purchased online in advance – please provide proof of disability at the box office on arrival to obtain the discount (please see acceptable forms of proof below). This is limited to one carer per disabled person for festival entry and does not include camping or caravan passes. 

Where it is imperative that a second carer is necessary to accompany the disabled person, documentation to that effect (e.g. letter from GP, special care nurse, physio) must also be provided. All discount carer passes are sold at the discretion of the Box Office staff following receipt of an acceptable form of proof of disability.

Acceptable forms of proof of disability are:

Receipt of Middle or Higher rate DLA; Enhanced rate PIP; Higher rate Attendance Allowance; or a specific Disabled Person + Carer Bus Pass which is clearly marked as such.

Non-Acceptable forms of proof of disability are:

Disabled parking badges, rail cards or standard Disabled bus passes are not acceptable for this purpose.

Please note that any disabled visitors under the age of 16 are NOT entitled to a discounted carer`s pass since NO ONE under the age of 16 can attend the festival without being accompanied by a ticket-holding adult.  ALL under 16`s MUST be accompanied in any case.

For those that are not camping there is a disabled parking area adjacent to the festival entrance. On arrival please let the stewards know that you are disabled and they will direct you to the parking area. If you are camping, there is a separate disabled parking and camping area adjacent to the exit of the campsite. There are also disabled toilets in this area.

The festival site is fully accessible and includes some enhanced facilities.  The ground is level and there are many paved footpaths, as well as hard-packed dirt paths. There is  a full disabled toilet facility in an established toilet block in the arena (not just port-a-loo) and disabled toilet facilities in the campsites, plus a viewing platform for wheelchair/scooter users in the main arena.

 

There is a viewing platform for wheelchair/scooter users in the main arenas

Camping

The campsites are open from 10am each day and close at midday on Monday. You are free to leave the campsites at any time during the weekend but if you wish to return, you must keep your wristband on.

Please do not arrive earlier than the opening time as you will be directed to the car park in order to keep the road clear. Once the site is open, preference will be given to traffic on the road and you may have to remain in the car park until the road is clear of traffic ie. by arriving early you will most likely enter the site later.

Yes, a camping pass is required for each occupant of a tent, glamp, caravan or campervan.

Camping passes are valid for the whole weekend but you may camp for one or two nights if you wish (no discount is available).

All campervan/motorhome/caravan pitches are 6m x 8m

Please note that each occupant of a campervan or caravan will require a camping pass.

Unfortunately not. It is a health & safety requirement that cars must not be parked adjacent to tents, campervans or caravans. However, the car park area is very close to the camping area and you are permitted to drop off your camping equipment in the campsite before parking your car. Caravans must be unhitched and the car parked in the adjacent car park.

 

Sorry, no. It’s a health & safety thing.. However, there is a tent zone in the campervan field for those who wish to camp near to their friends that are in campervans. On arrival, simply follow signs for the morohome/campervan site.

 

Yes, provided it is contained within your pitch and doesn’t encroach on your neighbour.

 

Yes, as long as there is no engine it is classed as a tent. You may tow it to your pitch and then must move the car to the car park.

 

No. Camping is restricted to designated camping areas and vehicles other than caravans, campervans or vehicles permanently converted for the specific purpose of accommodation are not permitted to stay on the campsite. Sleeping in the car park is not permitted.

 

Please don’t bring a 6 man tent if you are camping alone – bring friends instead!

 

here are fresh water standpipes at regular distances  around the campsite and water butts for fire fighting. The main campsite toilets are posh! – and there are a few single toilets for convenience.

Showers are provided – tokens can be purchased from the ticket desk or in advance from the Tickets page. Showers are not available on Monday.

 

Small diesel generators are permitted but must be switched off at night. Petrol generators are not permitted.

BBQ’s are allowed but must be off the ground. Flat throwaway BBQ’s or any type of open fire are not allowed.

There are a limited amount of electrical hook-ups available for purchase in advance (only) from the Tickets page.

Hook-ups are ONLY available for the Glamping area, motorhome/campervan site and disabled camping area and are available until approx 10 am Monday.

Amenities

Oh yes.. We have plenty of toilets that are cleaned and serviced constantly throughout the weekend and topped up with soft toilet paper.. The majority of these toilets are posh!

Sadly not – we’ve tried this but the provider charged the customer too much per transaction and so it was hardly used. The General Store and some other traders offer cashback however.

Yes, of course! There’s a reconstructed village playground, a sci-fi zone and plenty of activities for kids too. It’s great for the whole family! Children under 16 must be accompanied by a ticket-holding adult.

Yes they will! Please note that the railway is run by the Old Kiln Museum and there is a small charge to help maintain it.

Other Stuff

The Rural Life Museum is administered by the Old Kiln Museum Trust, a registered charity (no. 289150).  A share of all profits will be donated to the Rural Life Museum.

Please email [email protected]

Not if you are over 25. If you are under 25 please read the Challenge 25 rules below:

Weyfest will be operating the Challenge 25 initiative which aims to cut down on underage alcohol sales and highlights the fact that:

“if you are lucky enough to look under 25 you will be asked to prove that you are over 18 when you buy alcohol”.

Acceptable forms of proof are: photocard driving licence, passport or PASS* accredited proof of age card.

The ‘Challenge 25’ initiative encourages sellers of alcohol to ask for official forms of identification from anyone that appears to be under 25-years-old.  If a trader suspects someone is under that age and doesn’t have the relevant identification, eg passport, photo driving licence, citizencard, they will not be served.  Stewards on site also have the power to request proof of age if they see anyone drinking alcohol who appears to be under age.

The scheme is being promoted because it can be very difficult to identify accurately whether someone is 17, 18, 19 or 20 but is usually easier to determine whether someone is 21. However if young people have official identification to prove they are over the age of 18 they will of course be served legally.

As the venue is an outdoor museum, with lots of valuable wooden artefacts to protect, smoking  and vaping is restricted to the Beekeeper’s Stage arena and campsites only.

Please send your query to [email protected]

Please contact Waverley Borough Council 01483 523333

Weyfest Terms & Conditions